Publications
AMCIS 2025 (Proceedings)
The Impact of Daily Stand-Up Meetings on Project Success & Team Dynamics
Ergün, Ali; Bettelfdorf, Lars; Plattfaut, Ralf
AMCIS 2025 (Proceedings)
ECIS 2025 (Proceedings)
Charismatic leadership behavior and digital transformation processes—an interdisciplinary review
Ergün, Ali; Plattfaut, Ralf
ECIS 2025 (Proceedings)
International Journal of Information Management Data Insights, Vol 5 (2025). doi:10.1016
/
$j.jjimei.2024.100307
User-driven technology in NGOs – A computationally intensive theory approach
Zubler, Marie-E.; Koch, Julian; Plattfaut, Ralf
International Journal of Information Management Data Insights, Vol 5 (2025). doi:10.1016
/
$j.jjimei.2024.100307
In: BPM Cases Vol. 3 (Springer, 2025), pp. 211–225. doi:10.1007
/
$978-3-031-80793-0_16
Process Mining as a Driver for Business Process Management: The Case of the Enervie Group
Plattfaut, Ralf; Vollenberg, Carolin; Francois, Peter Alois; Aberman, Max; Nacke, Jannis; Coners, André
In: BPM Cases Vol. 3 (Springer, 2025), pp. 211–225. doi:10.1007
/
$978-3-031-80793-0_16
Information Systems Journal (2024). doi:10.1111
/
$isj.12541
Decolonizing IT governance in international non-governmental organisations: An Ubuntu approach
Zubler, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
Information Systems Journal (2024). doi:10.1111
/
$isj.12541
Information Systems and e-Business Management (2024). doi:10.1007
/
$s10257-023-00652-0
Teleworking antecedents: an exploration into availability bias as an impediment
Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
Information Systems and e-Business Management (2024). doi:10.1007
/
$s10257-023-00652-0
European Journal of Information Systems (2024), pp. 1–22. doi:10.1080
/
$0960085X.2024.2325358
Structural power imbalances in global organisations: analysing IT governance from a postcolonial perspective
Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
European Journal of Information Systems (2024), pp. 1–22. doi:10.1080
/
$0960085X.2024.2325358
Computational and Structural Biotechnology Journal, Vol 24 (2024), pp. 146–159. doi:10.1016
/
$j.csbj.2024.02.009
How do medical professionals make sense (or not) of AI?
Weber, Sebastian; Wyszynski, Marc; Godefroid, Marie; Plattfaut, Ralf; Niehaves, Bjoern
Computational and Structural Biotechnology Journal, Vol 24 (2024), pp. 146–159. doi:10.1016
/
$j.csbj.2024.02.009
Communications of the Association for Information Systems, Vol 54 (2024)
Interdisciplinary Directions for Researching the Effects of RPA and LLMs on Business Processes
Haase, Jennifer; Kremser, Waldemar; Leopold, Henrik; Mendling, Jan; Onnasch, Linda; Plattfaut, Ralf
Communications of the Association for Information Systems, Vol 54 (2024)
In: BPM: Blockchain, RPA, CEE, Educators & Industry Forum (Springer, 2024), pp. 138–153. doi:10.1007
/
$978-3-031-70445-1_9
Designing the Organizational Reuse Environment – Enabling Citizen Developers to Reuse Process Automation Artifacts
Francois, Peter A.; Plattfaut, Ralf
In: BPM: Blockchain, RPA, CEE, Educators & Industry Forum (Springer, 2024), pp. 138–153. doi:10.1007
/
$978-3-031-70445-1_9
In: BPM Forum (Springer, 2024), pp. 287–301. doi:10.1007
/
$978-3-031-70418-5_17
Human Friendly Automation: The Role of the Human Factor in AI-Driven BPA (Literature Review)
Baer, Manfred; Plattfaut, Ralf
In: BPM Forum (Springer, 2024), pp. 287–301. doi:10.1007
/
$978-3-031-70418-5_17
Journal of Decision Systems (2024), pp. 1–30. doi:10.1080
/
$12460125.2024.2410515
Addressing status quo bias… the case of DB Schenker
Godefroid, Marie; Gan, Yun; Hüls, Gerrit; Plattfaut, Ralf; Niehaves, Björn
Journal of Decision Systems (2024), pp. 1–30. doi:10.1080
/
$12460125.2024.2410515
Projektmanagement und Vorgehensmodelle 2024 (GI e.V.)
Building BPM Capabilities to Foster Process Automation Initiatives Through Inter-Organizational Training
Kampmann, Marlon; François, Peter Alois; Plattfaut, Ralf; Coners, André
Projektmanagement und Vorgehensmodelle 2024 (GI e.V.)
ICIS 2024 (Proceedings)
Reconciling Agile Transformation Paradoxes…
Wurzer, Antonia; Plattfaut, Ralf
ICIS 2024 (Proceedings)
In: Robotik in der Wirtschaftsinformatik (Springer, 2023), pp. 85–106. doi:10.1007
/
$978-3-658-39621-3_5
Ein Scoring-Modell zur Bewertung und Priorisierung potenziell zu automatisierender Geschäftsprozesse
Koch, Julian; Trampler, Michael; Coners, André; Plattfaut, Ralf
In: Robotik in der Wirtschaftsinformatik (Springer, 2023), pp. 85–106. doi:10.1007
/
$978-3-658-39621-3_5
Business Process Management Journal, Vol 29 (2023), pp. 1352–1385. doi:10.1108
/
$BPMJ-12-2022-0637
How BPM culture supports digital innovation: a quantitative assessment
Distel, Bettina; Plattfaut, Ralf; Kregel, Ingo
Business Process Management Journal, Vol 29 (2023), pp. 1352–1385. doi:10.1108
/
$BPMJ-12-2022-0637
MIS Quarterly Executive, Vol 22 (2023), pp. 191–208. doi:10.17705
/
$2msqe.00081
How to Successfully Navigate Crisis-Driven Digital Transformations
Plattfaut, Ralf; Borghoff, Vincent
MIS Quarterly Executive, Vol 22 (2023), pp. 191–208. doi:10.17705
/
$2msqe.00081
In: BPM (Springer, 2023), pp. 323–340. doi:10.1007
/
$978-3-031-41620-0_19
Increasing RPA Adoption: Countermeasures for Status Quo Bias (Experiment)
Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
In: BPM (Springer, 2023), pp. 323–340. doi:10.1007
/
$978-3-031-41620-0_19
Projektmanagement und Vorgehensmodelle 2023 (GI e.V.)
Systematically embedding automation reuse in BPM projects
François, Peter A.; Kampmann, Marlon; Plattfaut, Ralf; Coners, André
Projektmanagement und Vorgehensmodelle 2023 (GI e.V.)
Preprint (2022). doi:10.2196
/
$preprints.44090
How do medical professionals make sense (or not) of AI? (Preprint)
Weber, Sebastian; Godefroid, Marie; Knop, Michael; Plattfaut, Ralf; Niehaves, Bjoern
Preprint (2022). doi:10.2196
/
$preprints.44090
ECIS 2022 (Proceedings)
Robotic process flexibilization in the term of crisis…
Koch, Julian; Vollenberg, Carolin; Matthies, Benjamin; Coners, André
ECIS 2022 (Proceedings)
ICIS 2022 (Proceedings)
The Power of Positivity: Framing IS adoption messages just right
Godefroid, Marie; Plattfaut, Ralf
ICIS 2022 (Proceedings)
Management Review Quarterly (2022). doi:10.1007
/
$s11301-022-00283-8
How to measure the status quo bias? A review
Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
Management Review Quarterly (2022). doi:10.1007
/
$s11301-022-00283-8
WI 2022 (Proceedings)
Exploring Audience’s Attitudes Towards ML-based Automation in Comment Moderation
Müller, Kilian; Koelmann, Holger; Niemann, Marco; Plattfaut, Ralf; Becker, Jörg
WI 2022 (Proceedings)
Sustainability, Vol 14 (2022), p. 7612. doi:10.3390
/
$su14137612
On the Importance of Project Management Capabilities for Sustainable BPM
Plattfaut, Ralf
Sustainability, Vol 14 (2022), p. 7612. doi:10.3390
/
$su14137612
Journal of Information Systems (2022). doi:10.2308
/
$ISYS-2020-033
Robotic Process Automation – A Literature-Based Research Agenda
Plattfaut, Ralf; Borghoff, Vincent
Journal of Information Systems (2022). doi:10.2308
/
$ISYS-2020-033
HMD Praxis der Wirtschaftsinformatik, Vol 59 (2022), pp. 1478–1493. doi:10.1365
/
$s40702-022-00915-3
Omni-Kanal-Transformation im Krankenhaus – eine Fallstudie
Vollenberg, Carolin; Hoffmann, Felix; Coners, André; Plattfaut, Ralf
HMD Praxis der Wirtschaftsinformatik, Vol 59 (2022), pp. 1478–1493. doi:10.1365
/
$s40702-022-00915-3
AMCIS 2022 (Proceedings)
Open Innovation via Open Source…
Ahuja, Vinod K.; Kazantsev, Nikolai; Plattfaut, Ralf
AMCIS 2022 (Proceedings)
In: BPM: Blockchain, RPA & CEE Forum (Springer, 2022), pp. 170–184. doi:10.1007
/
$978-3-031-16168-1_11
Steering the Robots: IT Governance Models for Lightweight IT & RPA
Borghoff, Vincent; Plattfaut, Ralf
In: BPM: Blockchain, RPA & CEE Forum (Springer, 2022), pp. 170–184. doi:10.1007
/
$978-3-031-16168-1_11
Controlling, Vol 34 (2022), pp. 62–69
Process Mining als Instrument des Controllings…
Coners, André; Vollenberg, Carolin; Aberman, Max; Nacke, Jannis; Plattfaut, Ralf
Controlling, Vol 34 (2022), pp. 62–69
Information Systems and e-Business Management, Vol 20 (2022), pp. 789–818. doi:10.1007
/
$s10257-022-00573-4
Watch who you trust! Typology of e-government risks
Distel, Bettina; Koelmann, Holger; Plattfaut, Ralf; Becker, Jörg
Information Systems and e-Business Management, Vol 20 (2022), pp. 789–818. doi:10.1007
/
$s10257-022-00573-4
In: BPM (Springer, 2022), pp. 399–417. doi:10.1007
/
$978-3-031-16103-2_26
Why Companies Use RPA: A Critical Reflection of Goals
François, Peter A.; Borghoff, Vincent; Plattfaut, Ralf; Janiesch, Christian
In: BPM (Springer, 2022), pp. 399–417. doi:10.1007
/
$978-3-031-16103-2_26
ICIS 2022 (Proceedings)
Is Centralization Good IT Governance or Postcolonial? Insights from NGOs
Godefroid, Marie; Plattfaut, Ralf; Niehaves, Bjoern
ICIS 2022 (Proceedings)
HICSS 2022 (Proceedings). doi:10.24251
/
$HICSS.2022.753
The Fear of Losing Control – Prevents Automation in Sensitive Areas?
Koch, Julian F.; Vollenberg, Carolin; Plattfaut, Ralf; Coners, André
HICSS 2022 (Proceedings). doi:10.24251
/
$HICSS.2022.753
In: Praxishandbuch RPA (Springer, 2022), pp. 401–410. doi:10.1007
/
$978-3-658-38379-4_22
RPA – Eine Herausforderung für IT-Governance
Plattfaut, Ralf
In: Praxishandbuch RPA (Springer, 2022), pp. 401–410. doi:10.1007
/
$978-3-658-38379-4_22
In: BPM Workshops (Springer, 2022), pp. 232–242. doi:10.1007
/
$978-3-030-94343-1_18
Capabilities for Digital Process Innovation (Action Research)
Plattfaut, Ralf; Borghoff, Vincent
In: BPM Workshops (Springer, 2022), pp. 232–242. doi:10.1007
/
$978-3-030-94343-1_18
Computers in Industry, Vol 138 (2022), 103646. doi:10.1016
/
$j.compind.2022.103646
Critical Success Factors for RPA
Plattfaut, Ralf; Borghoff, Vincent; Godefroid, Marie; Koch, Julian; Trampler, Michael; Coners, André
Computers in Industry, Vol 138 (2022), 103646. doi:10.1016
/
$j.compind.2022.103646
Business & Information Systems Engineering (2022). doi:10.1007
/
$s12599-021-00740-w
Exogenous Shocks and BPM: Scholars’ Perspective
Röglinger, M.; Plattfaut, R.; … (u.a.)
Business & Information Systems Engineering (2022). doi:10.1007
/
$s12599-021-00740-w
In: BPM (Springer, 2022), pp. 219–233. doi:10.1007
/
$978-3-031-16103-2_26
The Dark Side of Process Mining (Health Sector Case)
Bade, Friederike-Maria; Vollenberg, Carolin; Koch, Julian; Koch, Jannis; Coners, André
In: BPM (Springer, 2022), pp. 219–233. doi:10.1007
/
$978-3-031-16103-2_26
IADIS e-Society 2021 (Proceedings)
Challenges in IT governance in sports organizations
Borghoff, Vincent; Plattfaut, Ralf
IADIS e-Society 2021 (Proceedings)
IADIS e-Society 2021 (Proceedings)
Lightweight IT-Governance for NGOs: An Unresolved Challenge
Godefroid, Marie; Borghoff, Vincent; Plattfaut, Ralf
IADIS e-Society 2021 (Proceedings)
WI 2021 (Proceedings)
Digitalization Mindset and Capabilities (Action Research, Preliminary)
Plattfaut, Ralf; Borghoff, Vincent
WI 2021 (Proceedings)
WI 2021 (Proceedings)
BPM Capability Configuration in Times of Crises
Borghoff, Vincent; Plattfaut, Ralf
WI 2021 (Proceedings)
WI 2021 (Proceedings)
IT Outside of the IT Department: Lightweight IT, Shadow IT, IT Consumerization (Review)
Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
WI 2021 (Proceedings)
PACIS 2021 (Proceedings)
Cognitive Biases in IS Research: Framework
Godefroid, Marie; Zeuge, Anna; Oschinsky, F.; Plattfaut, Ralf; Niehaves, Björn
PACIS 2021 (Proceedings)
ACIS 2021 (Proceedings)
Towards a taxonomy of concepts describing IT outside the IT department
Käss, Sebastian; Godefroid, Marie; Borghoff, Vincent; …; Plattfaut, Ralf
ACIS 2021 (Proceedings)
IJIM Data Insights, Vol 1 (2021), 100014. doi:10.1016
/
$j.jjimei.2021.100014
Looking for Talent in Times of Crisis – Public Sector Job Openings
Koch, Julian; Plattfaut, Ralf; Kregel, Ingo
IJIM Data Insights, Vol 1 (2021), 100014. doi:10.1016
/
$j.jjimei.2021.100014
Journal of Organizational Computing and Electronic Commerce, Vol 31 (2021), pp. 130–150. doi:10.1080
/
$10919392.2021.1911586
Beyond the Hype: RPA’s Public Perception Over Time
Kregel, Ingo; Koch, Julian F.; Plattfaut, Ralf
Journal of Organizational Computing and Electronic Commerce, Vol 31 (2021), pp. 130–150. doi:10.1080
/
$10919392.2021.1911586
Journal of Business Research, Vol 136 (2021), pp. 237–250. doi:10.1016
/
$j.jbusres.2021.07.024
Preserving the legacy – Process technologies in soccer clubs (Grounded Theory)
Plattfaut, Ralf; Koch, Julian
Journal of Business Research, Vol 136 (2021), pp. 237–250. doi:10.1016
/
$j.jbusres.2021.07.024
HMD Praxis der Wirtschaftsinformatik (2021), pp. 1456–1468. doi:10.1365
/
$s40702-021-00802-3
Hochschulübergreifende Digitale Lehr-/Lernkonzepte zum BPM
Plattfaut, Ralf; Stein, Armin; Bergener, Katrin
HMD Praxis der Wirtschaftsinformatik (2021), pp. 1456–1468. doi:10.1365
/
$s40702-021-00802-3
HMD, Vol 58 (2021), pp. 1244–1263. doi:10.1365
/
$s40702-021-00764-6
Die Entwicklungsbeschleunigung von RPA-Lösungen – Gesundheitsbehörde (Fallstudie)
Vollenberg, Carolin; Koch, Julian; Trampler, Michael; Bade, Friederike-Maria; Coners, André; Plattfaut, Ralf
HMD, Vol 58 (2021), pp. 1244–1263. doi:10.1365
/
$s40702-021-00764-6
PACIS 2021 (Proceedings)
Structure Mining: Deconstruction of Data Science Teaching Literature
Trampler, Michael; Koch, Julian; Vollenberg, Carolin; Coners, André
PACIS 2021 (Proceedings)